OS
Resolved

adding product to the cart is no working

oscarleecorradine
January 18, 2021 at 2:43 pm

thanks in advance for your help and support!

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23 Replies

OS
oscarleecorradine
January 20, 2021 at 12:05 am
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OS
oscarleecorradine
January 20, 2021 at 5:51 pm

Check this!

JO
Joe (Staff)
January 21, 2021 at 11:44 am

Hi there,

You just provided the screenshot.
Could you plese let me know what is the issue?

Regards

JO
Joe (Staff)
January 21, 2021 at 11:59 am

Your video file did not upload because of file size. Please upload the video to google drive/ any other cloud and share the URL.

OS
oscarleecorradine
January 21, 2021 at 12:03 pm

Is no possible to add products to the cart it’s no working at all

OS
oscarleecorradine
January 21, 2021 at 12:14 pm
JO
Joe (Staff)
January 21, 2021 at 12:22 pm

Please let me take time.
I will get back to you within hours.

JO
Joe (Staff)
January 21, 2021 at 12:30 pm

Please share the FTP credential.

OS
oscarleecorradine
January 21, 2021 at 12:38 pm

We can’t shat FTP we have many other websites if you cant solved in the WP dont lose your time make lose my time and give me my money back

OS
oscarleecorradine
January 21, 2021 at 12:39 pm

We can’t share FTP we have many other websites if you cant solved in the WP dont lose your time make lose my time and give me my money back

JO
Joe (Staff)
January 21, 2021 at 1:49 pm
OS
oscarleecorradine
January 21, 2021 at 2:21 pm

Checking pls allow me some time.

OS
oscarleecorradine
January 21, 2021 at 10:59 pm

When we are clicking on add to cart then rather than adding a single product it is adding two products

JO
Joe (Staff)
January 22, 2021 at 12:05 pm

I have forwarded the issue to our developer team.
Please wait for 1-2 days, I will let you know the updates soon.

OS
oscarleecorradine
January 22, 2021 at 12:18 pm

More days to wait are unacceptable you should know what are you selling.. we are talking about wordpress no a complex code or system I need urgent a solution I should have this website delivered by this week

JO
Joe (Staff)
January 22, 2021 at 2:59 pm

Please provide a screencast regarding the issue.
Our developer team did not found any issue like that, see the screencast https://www.awesomescreenshot.com/video/2474102?key=0b8c259504afae6e9c9a11f74a35e773

OS
oscarleecorradine
January 22, 2021 at 3:58 pm
OS
oscarleecorradine
January 22, 2021 at 4:07 pm

you are checking in your demo not in what my team has intalled

http://webninjaz.info/restaurant-web/wp-admin
ussername: admin
Password Lets2021#21

waiting for a positive feedbACK

JO
Joe (Staff)
January 22, 2021 at 4:18 pm

The screencast has taken from your website and no issues are found. Please check it out an let me know your feedback.
https://www.awesomescreenshot.com/video/2475044?key=eb456ccf3d0ec28b7d2f34c3971275aa

OS
oscarleecorradine
January 22, 2021 at 5:17 pm
This reply has been marked as private.
JO
Joe (Staff)
January 22, 2021 at 7:53 pm
OS
oscarleecorradine
January 23, 2021 at 1:53 am

Again a new bug with the cart!!! you fix something and then something else is coming..

now the cart disapear after adding some products.

https://www.awesomescreenshot.com/video/2482072?key=c6b2baa83489a11aca0ce4216032c999

JO
Joe (Staff)
January 23, 2021 at 11:37 am

I did fix nothing yet. I just didn’t find the issues you showed in your video.

First of all, You have hide the top right corner cart icon form theme options ( cart.png ) I enabled it.

Secondly, Add to cart pop up got stuck after adding a few products to the cart. I find the issue is valid and tried to fix it. The issue is no more, https://www.awesomescreenshot.com/video/2485907?key=1bbde7ef4a3c47e6dce8d568dec2fee8

Please check now and let me know your feedback.
But make sure you have cleared the cache properly ( website & browser ). Beter check with incognito or any other browser.

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