SA
Resolved

Demo data import error

sahil6020
June 2, 2021 at 11:10 pm

I was trying to add a comment, but not able to add a new comment on the old ticket So raising a new ticket. Please ignore the last ticket.

Just purchased your theme and try to import demo data, but no success. please check the bellow error.

An error occurred while fetching file from: https://digitechn.com/dmallp/wp-content/plugins/trade-plugin/one-click-demo-import/data/customizer.dat!
Reason: 403 – Forbidden.

After I tried manually import, it imports some pages but not all like the home page and services pages are missing in manually import. Please set up the theme as the demo so I can make the changes for my site.

5 Replies

JO
Joe (Staff)
June 3, 2021 at 11:15 am

Demo setup has been finished. Please check the website.

RL
risel.lalusu
August 27, 2021 at 5:03 pm

I can’t import demo data, what’s wrong? I take a screenshot, please take a look at my attachment

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JO
Joe (Staff)
September 2, 2021 at 12:13 pm

I can see that you already have the demo data on your site. Please let me know still if you need any help from our end.

Regards

S3
support-3343
October 9, 2021 at 2:44 am
This reply has been marked as private.
JO
Joe (Staff)
October 12, 2021 at 12:24 pm

Maybe it is related to your server configuration. It works correctly on my server as well as the server you gave the credential.

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