AN
Task

Difficulty customising the theme

anenemeka
June 8, 2020 at 4:37 pm

1. Am having difficulty changing the theme background color to black without affect the font color.

2. Theme is not looking good on mobile after tweaking the theme. if you check the services page, the content is distorted on mobile.

34 Replies

AN
anenemeka
June 8, 2020 at 11:12 pm

WooCommerce is complaining of outdated theme files

SA
Sajib (Staff)
June 9, 2020 at 10:27 am

Hello Sir,

Sorry to hear that you are having trouble.
The theme needs to be updated.
Please allow us two working days.

In the meantime you can continue with other tasks but make sure that you won’t change any code from the theme. If you need to cusotmize then use the child theme which is provided with the ThemeForest Main dwnloads files

Regards,
Sajib

AN
anenemeka
June 10, 2020 at 4:57 pm

Hi Sajib,
While am waiting for your update, please can you include a confirmation checkout page.

AN
anenemeka
June 12, 2020 at 12:46 pm

Hi Sajib,

still no word from you.

SA
Sajib (Staff)
June 12, 2020 at 1:06 pm

Hello there,

Your provided dashboard credential is not correct. Please share the valid credential.

Regards,
Sajib

AN
anenemeka
June 12, 2020 at 1:14 pm

Hi Sajib,

Dashboard
http://www.tastecolony.com/wp-admin
==========================
Username: Chukwuemeka.Anene

Password: bP5#xod)IA6UGH)4@uwIgjZI

AN
anenemeka
June 12, 2020 at 1:17 pm

Hi Sajib,

How can i create a subscription service page with your theme?

AN
anenemeka
June 12, 2020 at 4:58 pm

Hi Sajib,

Please any updates?

AN
anenemeka
June 12, 2020 at 9:28 pm

Hi Sajib,

When trying to edit the brand color in the Soup Option Global settings, it breaks the theme and all my modifications gets lost.

SA
Sajib (Staff)
June 15, 2020 at 11:04 am
This reply has been marked as private.
AN
anenemeka
June 15, 2020 at 9:15 pm
This reply has been marked as private.
AN
anenemeka
June 18, 2020 at 11:08 am

Hi Sajib,

I sent you credentials to access my dashboard. please i need updates to the theme to fix the issues i have currently.

Currently my site is running on custom CSS as its taking too long to get support from you or your team.

My Issues with your theme again are below.

1. Am having difficulty changing the theme background color to black without affect the font color. also enabling brand color distorts all previous setting done to header and font colors.

2. Theme is not looking good on mobile after tweaking the theme. if you check the services page, the content is distorted on mobile.

3. WooCommerce is complaining of outdated theme files

4. i can’t seem to find an option to keep contents of the website center. Everything is tending towards the left even after enabling full width.

AN
anenemeka
June 18, 2020 at 11:18 am

Hi Sajib,

I also do not have this option in my theme

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SA
Sajib (Staff)
June 18, 2020 at 12:21 pm

Hello there,

I have updated the theme & core plugin.

1. The question is not clear to me. I can see it is working fine. Could you please share with details also some screenshot?

2. Fixed.

3. Fixed.

4. There are many sections with different layouts. So it is difficult to make a global option to set text-align center or left or right. By default text-align will be left that’s common. If you can show me an example that exactly where you are having trouble then I can help with this.

Finally, now you will get the option to Enable/Disable Delivery option on checkout page.

Regards,
Sajib

AN
anenemeka
June 18, 2020 at 2:17 pm

Hi Sajib,

Thanks for the update and i can notice the fixes.

Please i still have need of your support for one more request.

How do i add this to my checkout page?

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SA
Sajib (Staff)
June 18, 2020 at 4:31 pm

Hello

I think you are talking about this plugin, https://wordpress.org/plugins/woo-paystack/
You can make payment using this plugin to your website.
Go to the link and read their documentation.
Hope it helps.

Let me know if anything that I can help you with.

Regards,
Sajib

AN
anenemeka
July 12, 2020 at 11:49 pm

Hey Sajib,

Thanks for the support. But i need help updating a theme template file.

soup/woocommerce/myaccount/form-add-payment-method.php version 3.4.0 is out of date. The core version is 4.3.0,

You can share with me the updated file, so i can upload myself.

AN
anenemeka
July 13, 2020 at 4:53 am

Please i need help, Add to cart is no longer responding.

SA
Sajib (Staff)
July 14, 2020 at 11:23 am

Dashboard credential is not working.
Please share the valid credential.

Thanks

AN
anenemeka
July 14, 2020 at 4:21 pm
This reply has been marked as private.
AN
anenemeka
July 15, 2020 at 2:06 pm
This reply has been marked as private.
SA
Sajib (Staff)
July 16, 2020 at 11:22 am

Hello there,

I have updated the WooCommerce template file.
For add to cart issue, please try with main soup theme not child theme.
I did not since you have customized it. if it does not work with main theme file then let me know.

Thanks

AN
anenemeka
July 17, 2020 at 2:01 pm

Hi Sajib,

Thanks for the update.

I still can’t add to cart, even when i turn the site live.

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AN
anenemeka
July 17, 2020 at 2:05 pm

Can we get rid of the pop up and let the actual add to cart button add to cart.

AN
anenemeka
July 21, 2020 at 7:24 pm
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SA
Sajib (Staff)
July 22, 2020 at 11:25 pm

Please allow me another day.
It should check in local machine.

AN
anenemeka
July 27, 2020 at 10:54 pm

Hi Sajib,

Any luck yet?

SA
Sajib (Staff)
July 30, 2020 at 4:44 pm

Extremely sorry for the delay.

I have tried to find out the issue but did not found.
Now there is an option to replace the file but replacing the file will lost your design since you dinot use child theme for design.

Let me know your thoughts. I am here.

Regards,
Sajib

AN
anenemeka
July 31, 2020 at 5:26 pm

Hi Sajib,

i do use the child theme, i even just activated it back on. Will your fix affect my modifications . because i plan to go live with site next week. i have been holding launch because of the cart issues

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