Resolved

Errors

tell-itmedia.com.au
April 29, 2020 at 10:44 am

Hi,

The site has tons of issues, first go to

Waterfall Cardi – Purple – Bilgola Clothing

first issue is the quanity + and – doesnt work

If you open the console, i see that i has some js issues. maybe by fixing those error will also fix the rest?

I dont think its a plugin conflcit btw

Cheers,

7 Replies

SA
Sajib (Staff)
May 3, 2020 at 8:49 am

Sorry for the inconvenience.
There was a conflict with jquery (version) which did not support live click.
By the way, I changed the code and its working now.
Please check that.

Don’t hesitate to let me know if you have any questions.

tell-itmedia.com.au
May 11, 2020 at 12:29 pm

Hi Sajib,

Thanks for that. Now the coupon doesnt seem to work? Can you do a full test please?

tell-itmedia.com.au
May 11, 2020 at 12:35 pm

Hi, https://prnt.sc/seingr im guessing these are the console errors that causing some functionalities not to work? I tried ti disabke all plugins and i can setill see those errors. its porbably a xara theme issue?

tell-itmedia.com.au
May 11, 2020 at 2:33 pm

Another issue ive noticed, Yes you have fixed the quantity + – fucntionality but the number in the quantity box doesnt add to cart when you press the add to cart button???

tell-itmedia.com.au
May 13, 2020 at 10:20 am

Hi its been almost 3 days and we havent got a reply. the site is not working at the moment and we’re losing sales.

SA
Sajib (Staff)
May 14, 2020 at 1:44 am

Hello there,

Sorry for the delay. I just started working on those issues.
Will get back to you soon with updates.

Regards,
Sajib

SA
Sajib (Staff)
May 14, 2020 at 11:01 am

Hi

In the theme, there was no error.
Quantity did not add to the cart because of Stock Quantity, which was limited. When adding to cart quantity set over the stock quantity that time it does not add to the cart. https://prnt.sc/sgfm31
And for the coupon, You may have changed code from the main theme file. I have replaced the theme file and now coupon working correctly. https://prnt.sc/sgfmlr

Clear the cache, if possible uninstall the plugin and complete the setup, once the site is ready then add the cache plugin.

Please check the website.

Regards,
Sajib

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