IM
Task

Products not display in the cart

ioan.matia
February 5, 2021 at 8:16 pm

hello,

we have the Problem that when we i add a product into cart it doesnt display in it.
but when i refresh the page, the product its in the cart and displayed.
this issue we got just in CHROME – in firefox works as should be.
what can be done?
Best regards

8 Replies

JO
Joe (Staff)
February 6, 2021 at 12:08 pm

Please share the website admin credential.

IM
ioan.matia
February 8, 2021 at 3:02 pm
This reply has been marked as private.
JO
Joe (Staff)
February 12, 2021 at 9:15 am

Hello there,

It is working on my website correctly and I did not find any issue from the backend.
So I like to replace the theme with my own & few required plugins.
But before proceeding I need to get sure that you did not change any code from the theme file otherwise replacing the theme file may affect your website design.

Please let me know your thoughts.

Regards

IM
ioan.matia
February 12, 2021 at 2:52 pm

Hello,

just replace what needed and let me know where the problem is, so we can step further.
i checked also dev. console and no errors, but theme still not working when adding product into the cart (products are displayed just after page refresh (F5)) which is not ok.

best regards

JO
Joe (Staff)
February 15, 2021 at 9:44 am

Please provide the FTP credential.

IM
ioan.matia
February 15, 2021 at 2:14 pm
This reply has been marked as private.
JO
Joe (Staff)
February 20, 2021 at 11:10 pm

File has been replaced. Please check the website and let me know the updates.

IM
ioan.matia
February 24, 2021 at 2:32 pm

Hello,

We have the same behaviour in firefox and chrome.
We have the Problem that when we i add a product into cart it doesnt display in it.
but when i refresh the page, the product its in the cart and displayed.
This issue we got just in CHROME and FIREFOX too.
Can u check please?

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