KJ
Task

Site Breaks

kjp
September 24, 2020 at 1:22 am

Hi,

Every time I active the theme it breaks my site,

here is the error i get

Fatal error: Uncaught Error: Call to undefined function ebor_get_blog_layouts() in /chroot/home/a6596f3f/assfn.aans.org/html/wp-content/themes/do/admin/theme_options.php:20 Stack trace: #0 /chroot/home/a6596f3f/assfn.aans.org/html/wp-content/themes/do/admin/init.php(13): require() #1 /chroot/home/a6596f3f/assfn.aans.org/html/wp-content/themes/do/functions.php(23): require(‘/chroot/home/a6…’) #2 /chroot/home/a6596f3f/assfn.aans.org/html/wp-settings.php(514): include(‘/chroot/home/a6…’) #3 /chroot/home/a6596f3f/assfn.aans.org/html/wp-config.php(87): require_once(‘/chroot/home/a6…’) #4 /chroot/home/a6596f3f/assfn.aans.org/html/wp-load.php(37): require_once(‘/chroot/home/a6…’) #5 /chroot/home/a6596f3f/assfn.aans.org/html/wp-blog-header.php(13): require_once(‘/chroot/home/a6…’) #6 /chroot/home/a6596f3f/assfn.aans.org/html/index.php(17): require(‘/chroot/home/a6…’) #7 {main} thrown in /chroot/home/a6596f3f/assfn.aans.org/html/wp-content/themes/do/admin/theme_options.php on line 20

9 Replies

SA
Sajib (Staff)
September 28, 2020 at 4:48 pm

Please share the website credential.
I need to check.

KJ
kjp
September 28, 2020 at 9:33 pm
This reply has been marked as private.
SA
Sajib (Staff)
October 1, 2020 at 12:30 pm

Again the error appeared.
Please share the Cpanel or FTP credentials.

KJ
kjp
October 1, 2020 at 7:59 pm

Here is the ftp info:

Hostname: 090f723401.nxcli.net
User: ftp@assfn.aans.org
Pass: AwardSeraphPrefabElfin

I cant give Cpanel

KJ
kjp
October 3, 2020 at 1:04 am

If this cant be fixed, can we get a refund on the theme?

KJ
kjp
October 5, 2020 at 7:51 pm

Hi, is their any update on this? my client is getting really frustrated I’m not able to starting on the site.

KJ
kjp
October 6, 2020 at 10:53 pm

Hello?

KJ
kjp
October 9, 2020 at 9:02 pm

So do you just take money for broken themes?

SA
Sajib (Staff)
October 14, 2020 at 11:34 am

Hi there,

I am extremely sorry for the late reply.

I can see the website is running with content. May reset everything and make the theme setup with demo content?

Please let me know your thoughts. I will give a quick reply to your ticket and solve the issue.

N.B. I (themebeer) am a single person company and I am having trouble for the last week and that is why the reply is too late. I apologize for that. Please don’t mind and co-operate me by replying to the topic.

Regards,
Sajib

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