LC
Resolved

Stripe CC Fields Won’t Load! *URGENT*

lorexe.com
September 8, 2020 at 6:57 am

The credit card fields of Stripe are not loading in the checkout page. And also the theme gives this error:

Your theme (Soup) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Learn more about templates View affected templates

Attachments:
You must be logged in to view attached files.

3 Replies

SA
Sajib (Staff)
September 8, 2020 at 1:03 pm

Please allow us a day to update the theme.

I will share the update file once it is done.

LC
lorexe.com
September 9, 2020 at 1:44 pm

Any updates? Our customer can’t take any orders due to this problem. Please advise. Thanks.

SA
Sajib (Staff)
September 14, 2020 at 11:52 am

Hello there,

Sorry for the delayed reply.
I have updated the theme to your server and tested stripe gateway with Test Api Key.
Now it is working fine. See the screenshots below.

1. https://prnt.sc/ugtjbs
2. https://prnt.sc/ugtkv4

Maybe there is a problem with your Live Api Key.
Please check the things again and test it and let me know the updates.

Regards,
Sajib

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.