20
Resolved

the order details dont show properly

201800275
May 25, 2020 at 2:45 pm

the order details dont show in the proper way,
when adding an item to cart it shows the other options that the user did select,
but the selected options (attributes) don’t show in the email, email only shows the item itself.
can you help please?

4 Replies

20
201800275
May 27, 2020 at 1:50 pm
This reply has been marked as private.
SA
Sajib (Staff)
May 28, 2020 at 1:44 pm

Hello there,

Sorry for the trouble you are having. The question is not clear to me.
Please share a screenshot attached regarding the issue so that it can be easier to understand for me.

Regards,
Sajib

20
201800275
May 28, 2020 at 2:32 pm

“Size” and “Your choice of” are missing in the email

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SA
Sajib (Staff)
May 30, 2020 at 6:29 am

WooComerce by default does not send the product variation to the email but it can be shown at the backend under Order menu.
If you want to receive via email then you need to customize the WooCommerce plugin.

Regards,
Sajib

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